Last updated: 04th October, 2026

AuraPromise respects your privacy. This Privacy Policy explains how we collect, use and share personal information when you visit our website, contact us or purchase our personalized wedding website services.

We serve customers in Canada, the United States, the United Kingdom, Australia and other countries. Your privacy rights depend on your location and the laws that apply.

1. Who We Are

AuraPromise.com is operated by Aura Promise based in 10685-B Hazelhurst Dr. # 33386, Houston, TX 77043.

We are responsible for the personal information we use to manage enquiries, customer orders and our own website and marketing activities.

For privacy questions or requests, contact hello@aurapromise.com.

2. Information We Collect

Contact and enquiry information

When you contact us or submit an enquiry, we collect the information you provide, such as your name, email address, preferred package and messages.

Order and payment information

When you purchase a package, we collect information about your order, including the package purchased, payment amount, payment status and transaction references.

Payments are handled through Stripe and Paypal. The provider processes payment details under its own privacy notice.

Wedding information and content

To create your website, we collect the content you submit, which may include:

• Your names and contact information.
• Wedding date, venue and event schedule.
• Photographs, personal stories and website wording.
• Design preferences, feedback and revision requests.
• Other details you choose to include on your wedding website.

Website and advertising information

We collect information about how visitors reach and interact with our website, including referral sources, pages viewed, clicks and package-related actions.

Depending on the tools enabled and your privacy choices, this may include IP addresses, device and browser information, cookie identifiers and approximate location.

We may receive advertising reports, interaction information and details you submit through Meta, Google or social media platforms. The information available depends on the platform, your settings and how you interact with us.

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and discuss your chosen package.
• Process orders, confirm payments and maintain business records.
• Design your wedding website and complete requested revisions.
• Arrange your included domain and one year of hosting.
• Send project updates, approval requests and service notices.
• Provide support and discuss hosting or domain renewals.
• Understand which pages and packages visitors find useful.
• Measure advertising performance and, where enabled and permitted, show relevant advertising.
• Protect our services, resolve disputes and meet legal obligations.

If you do not provide information necessary for your order, we may be unable to complete the relevant service. Optional marketing consent is not a condition of purchasing a package.

4. Cookies, Analytics and Advertising

Our website may use cookies, pixels and similar technologies for essential functions, analytics and advertising.

Advertising tools can help measure whether someone visits our website, submits an enquiry or purchases a package after viewing an advertisement. Where remarketing is enabled, these tools may also help display AuraPromise advertisements to previous visitors.

Depending on their configuration, these tools may disclose device identifiers, browsing activity and conversion information to advertising providers. Providers may associate this information with information they already hold.

Where legally required, we obtain consent before activating non-essential tracking. Visiting our website or purchasing a package does not, by itself, provide that consent.

You can manage or withdraw your choices through browser and advertising account settings may provide additional controls.

5. Our Reasons for Processing Information

Where UK or European data protection law applies, we rely on the following legal bases, as appropriate:

• Contract: To take steps you request before ordering and deliver your purchased service.
• Legal obligations: To meet applicable accounting, tax and other legal requirements.
• Legitimate interests: To manage enquiries, protect our services and handle disputes, where those interests do not override your rights.
• Consent: For tracking, marketing or other processing that requires your permission.

Where other applicable laws require consent, we obtain it unless a lawful exception applies.

You may withdraw consent at any time. Withdrawal does not affect processing lawfully carried out before that point.

6. Who We Share Information With

We share relevant information with providers needed to operate our business and deliver your service, including:

• Hosting providers and domain registrars.
• Payment processors.
• Email, enquiry form and file storage providers.
• Analytics and advertising providers, subject to applicable privacy choices.
• Professional advisers or authorities where necessary to meet legal obligations or handle legal claims.

Domain registration may require registrant contact details. Any public visibility of those details depends on the registrar, domain rules and privacy services available.

Sharing information with an advertising provider can qualify as a “sale,” “sharing” or targeted advertising under certain US privacy laws, even without a monetary payment.

7. Your Wedding Website and Guest Information

The wedding details and content you approve for publication will be displayed on your website according to its access settings.

A publicly accessible website may be viewed, copied or indexed by search engines. Please consider which personal details you want to publish and obtain appropriate permission before providing another person’s information or photographs.

If your website includes RSVP forms or other guest features, guest information may be processed to provide those features. Where we handle that information solely on your behalf, we follow your instructions and the applicable service agreement.

Guest-facing forms should explain what information is collected, who receives it and how it will be used. Contact us if you need help identifying the information relevant to your website.

We will ask for separate permission before using identifiable wedding content in our own portfolio or promotional materials.

8. International Processing

Your information may be processed in the country where AuraPromise operates and in countries where our service providers are located. These countries may have different privacy laws from your own.

Where applicable law requires safeguards for international transfers, we use the appropriate arrangements. Contact hello@aurapromise.com for information about the safeguards relevant to your data.

9. How Long We Keep Information

We retain information for the purposes described in this policy and applicable legal requirements.

Retention depends on the type of information:

• Enquiries and correspondence: For the period needed to respond, follow up and address related issues.
• Wedding content and project files: While needed to deliver your website, revisions, hosting and agreed support.
• Order and payment records: For applicable tax, accounting and legal recordkeeping requirements.
• Analytics and advertising data: According to the retention settings of the tools used and applicable privacy choices.

The end of your free hosting year does not automatically mean every record is deleted. Some information may remain necessary for renewed services, legal obligations or unresolved matters.

When information is no longer needed, we delete or anonymize it, subject to applicable requirements.

10. Protecting Your Information

We use reasonable technical and organizational measures appropriate to the information we handle, including restricting access to people and providers who need it.

No online system is completely secure. If a security incident requires notification under applicable law, we will notify the relevant individuals or authorities as required.

11. Email Communications

We use your email address to discuss enquiries, payments, design progress, revisions, launch approval and ongoing services.

If we send promotional emails, we will do so only where permitted by applicable law and obtain consent where required.

You can stop promotional emails through the unsubscribe option provided or by emailing hello@aurapromise.com. Necessary communications about an active order or service may continue.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access or receive a copy of your personal information.
• Correct inaccurate or incomplete information.
• Request deletion.
• Restrict or object to certain processing.
• Receive information in a portable format.
• Withdraw consent.
• Opt out of applicable sales, sharing or targeted advertising.
• Appeal a refused request where the law provides that right.

You may object to the use of your personal information for direct marketing at any time.

To make a request, email hello@aurapromise.com. Where appropriate, we may need to verify your identity before releasing or changing personal information. We will not require identity verification for advertising opt-outs where the law prohibits it.

We respond within applicable legal time limits. If an exception prevents us from fulfilling a request, we will explain the reason and any available appeal process.

Where required, we recognize Global Privacy Control or other legally recognized opt-out signals. We will not unlawfully discriminate against you for exercising your privacy rights.

13. Privacy Complaints

If you have a concern, email hello@aurapromise.com with the relevant details. We will review your complaint, investigate and explain our response.

14. Children’s Information

Our purchasing services are intended for adults. We do not seek personal information directly from children through our enquiry or ordering process.

If you provide children’s names, photographs or guest details for a wedding website, ensure you have the necessary authority or permission.

Contact us if you believe a child’s information has been collected or published inappropriately so we can investigate.

15. Changes to This Policy

We may update this policy when our services, practices or legal requirements change. The latest version will appear on this page with an updated date.

Where required, we will provide additional notice or obtain consent before making a material change to how we use your information.

16. Contact Us

For privacy questions, requests or complaints:

AuraPromise
Email: hello@aurapromise.com
Business address: 10685-B Hazelhurst Dr. # 33386, Houston, TX 77043